On this page you will find contact information for services related to compensation and accidents, grouped by service. Please also note our service-specific customer service hours.
Calling and queuing costs will be in accordance with the caller’s own operator’s local network and mobile phone charge. In addition, the operator may charge a separate per-minute fee because numbers starting with 029 are usually not included in phone subscriptions. The State Treasury does not charge service fees or additional fees for calls.
Unfortunately, it is not possible to send text messages to joint service numbers.
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Customer service - Compensation to crime victims
Customer service's telephone service Mon–Fri from 9 a.m. to 12 noon
tel. +358 (0)295 50 2736
Customer service – Benefit equivalent to group life insurance
Customer service's telephone service Mon–Fri from 8 a.m. to 4.15 p.m.
tel. +358 (0)295 50 2000
Customer service – Compensation based on state liability
Customer service's telephone service Mon–Fri from 9 a.m. to 12 noon
tel. +358 (0)295 50 3740
Customer service – Compensation for trial delays
Customer service's telephone service Mon–Fri 8 am – 12 noon
tel. +358 (0)295 50 3790
Customer service – Damage caused by predatory animals / personal injury
Customer service's telephone service Mon–Fri from 9 a.m. to 3 p.m.
tel. +358 (0)295 50 2777
Customer service – Legal and pretrial investigation expenses
Customer service's telephone service Mon–Fri from 8 a.m. to 4.15 p.m.
tel. +358 (0)295 50 2000
Customer service – Military accidents/Non-military service accidents
Customer service's telephone service Mon–Fri from 9 a.m. to 16 p.m.
tel. +358 (0)295 50 3060
Customer service – Occupational accidents and occupational diseases
Customer service's telephone service Mon–Fri from 9 a.m. to 12 noon
tel. +358 (0)295 50 2738
Customer service – Property damage at work
Customer service's telephone service Mon–Fri from 9 a.m. to 4.15 p.m.
tel. +358 (0)295 50 2000
Customer service – Services for disabled war veterans
Customer service's telephone service Phone service Mon–Fri from 9 a.m. to 12 noon, the State Treasury is open Mon–Fri from 8 a.m. to 4.15 p.m.
tel. +358 (0)295 50 3070
Customer service – Services for front-line veterans
Customer service's telephone service Mon–Fri 9 a.m. to 4 p.m.
tel. +358 (0)295 50 3248
Customer service – The State’s travel protection
Customer service's telephone service Mon–Fri from 9 a.m. to 12
tel. +358 (0)295 50 3700
Customer service – Wrongful imprisonment and conviction
Customer service's telephone service Mon–Fri from 9 a.m. to 12 noon
tel. +358 (0)295 50 3739
Customer service for compensation for traffic accidents
Customer service's telephone service Mon–Fri from 9 a.m. to 12 p.m.
tel. +358 (0)295 50 2777
Customer service for military injury and war veteran matters
Customer service's telephone service Mon–Fri from 9 a.m. to 12 noon
tel. +358 (0)295 50 3070
Victims of the Vastaamo data breach
Customer service's telephone service Mon-Fri 09.00-12.00
tel. +358 295 50 3540
