It is not recommended to send the application on paper if the e-service is temporarily out of order; instead, you should wait until it is working again. The e-service is the simplest way to apply for the support, and it also enables the quick processing of the support application.
You can also send the application in PDF form if all persons in the company with the right to sign are foreign citizens and cannot authorize a Finnish person to apply. The PDF application can be ordered from the State Treasury applicationform.costsupport(at)statetreasury.fi.