On average, the expected processing time for claims for compensation to crime victims is 6-8 months. The processing time depends, among other things, on the extent of the claim and whether the State Treasury has all the necessary information to resolve the case. To speed up the process, use the e-service.

No, claims are processed in the order they were received.

No, you can collect interest from the perpetrator through recovery proceedings, for example.

No stipulations on the share of compensation exist in the law. If the State Treasury should deviate from the decision of the court in their own decision, the State Treasury must provide grounds for the deviation in their decision.

The applicant, their carer, their guardian, an agent authorised by the applicant, an attorney at law or a notary public may sign the application.

You must attach several appendices to the claim. The necessary appendices are listed on the Compensation to crime victims page under Forms and appendices.

No. The perpetrator will only learn the name of the applicant and the sum of the compensation paid by the State Treasury.

No. Compensation must be applied for from the State Treasury using the appropriate compensation claims form. The form is available on the Compensation to crime victims page under Forms and appendices.

Yes.

Yes. Compensation may be applied for even if the decision has not yet acquired legal force.

Changes to the account details must be reported primarily using the additional information notice in the e-service.

If this is not possible, you can contact us by post (State Treasury, Korvauspalvelut, P.O. Box 50, 00054 State Treasury) or by fax 0295 50 3333. If necessary, contact the criminal damage claims customer service Mon-Fri 9-12 tel. 0295 50 2736.

Yes. Appeal instructions are attached to the decision. Appeals are processed in Insurance Court.

If the underage person is a victim of a crime, the compensation is paid into the underage person’s own account when the compensation exceeds EUR 1,000. If the parent or guardian of the underage person is the offender and the person causing the damage, the compensation is always paid into an account to which the person causing the damage does not have access. The State Treasury is obligated to notify the Digital and Population Data Services Agency of a compensation of EUR 1,000 or more paid to an underage person. According to the Digital and Population Data Services Agency’s guidelines, the child’s trustee and guardian may not combine the underage person’s assets with another person’s assets.

The property of a person under the age of 18 belongs to him or her, but as a rule, his or her trustee will be the guardian who takes care of the underage person’s financial matters.  The trustee of an underage person may also be another person when the underage person’s guardian is disqualified from protecting the interests of the underage person. When the compensation paid to an underage person is more than EUR 20,000, the Digital and Population Data Services Agency will enter it in the Register of Guardianship Affairs and start monitoring the management of the underage person’s property.

• When the compensation granted to an underage person is EUR 1,000 or more, the claim should include the child’s own account number.
• When the compensation granted to an underage person is less than EUR 1,000 and the guardian is not the person causing the damage, the compensation can be paid into the guardian’s account.
• If the guardian of the underage person is the person causing the damage, the claim should include the child’s account number to which the guardian in question does not have access, regardless of the amount of compensation.
• You are requested to provide as an appendix to the claim evidence, such as a copy or screenshot of the child’s account, based on which the account holder can be identified. When the guardian of the underage person is the person causing the damage, you must always provide evidence of the account holder and the persons who can access the account.
• If necessary, the Digital and Population Data Services Agency can provide advice on, for example, opening a limited account for an underage person.